Aftermarket Warranty Form

View Warranty Statement

View Common Warranty Claims and Training

This form is for Webb Wheel Products Aftermarket Claims only.
For OEM Truck Claims click here or for OEM Trailer warranty claims click here.

IMPORTANT: Before completing this form,
be ready to upload pictures when you go to next screen.

PREFERRED PICTURES (FOR "NON SERVICE" DEFECTS):
If issue is visual, take a picture of the problem area. If the issue is not visual, take a picture of how the issue was found (e.g. Gauge being used to verify dimension).

PREFERRED PICTURES (FOR “IN SERVICE” FAILURES):
We would like to receive many pictures of the failure to help us understand the issue. Below is a list of preferred pictures that will help evaluate your warranty claim.
1. Several shots of the failed brake drum.
Inside the drum surface
and around the pilot area.
2. Close up of drum pilots and wheel pilots on the hub.
3. The back side of the hub looking for indications of a leaking seal.
4. Several shots of the brake linings.

 
Is this form for
Independent/Retail
Aftermarket or
Original Equipment
Supplier Aftermarket?

Independent/Retail Aftermarket
OES Aftermarket

 


Was Failure In-Service? Non-Service
In-Service
Your Company Name:
Your Location:
Claim Handler
at your Company:
Claim Handler Phone:
Claim Handler Email:
 
Part Number:
Webb Part Number:
Brief Description of Nonconformance or Issue:

Number of parts found with issue:

Manufacturing date code on issue parts:
(e.g. 5 192 09 1 typically located on hubcap/drive plate face of a hub
and on the wheel mounting face of a brake drum)

   
Sales order/purchase order parts supplied on:
 
PLEASE CONTINUE FORM FOR “IN SERVICE” DRUM FAILURES
Date of failure:
Miles at time of failure:
In service date:
Date of last brake system inspection/service:
Miles since last brake system inspection/service:
Which wheel end position was the drum on:



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Contact Us

AFTERMARKET
Toll Free: ‍800-633-3256 • Fax: ‍256-739-6246 • Email: sales@webbwheel.com

OES AFTERMARKET
Toll Free:‍888-857-9677 • Sales Email: oessales@webbwheel.com

OEM TRAILER 
Toll Free: ‍866-824-8753 • Sales Fax: ‍812-548-0970
General Mailbox: oemsales@webbwheel.com

OEM SPECIALTY TRUCK
Phone: ‍812-548-5460 • Main Fax: ‍812-548-5493
General Mailbox: oemsales@webbwheel.com